Repeat the process.
Tools like Zapier are useful for repeatable jobs: an enquiry arrives, details move across, a follow-up gets scheduled.
Your team knows the work. In our workshops, they try AI on real tasks, learn where it helps and build the confidence to use it day to day.
No technical background needed.
A brief changes. Someone asks a better question. The information you need is in three different places. That’s why we practise with real work, where people can ask questions and make the final call.
Tools like Zapier are useful for repeatable jobs: an enquiry arrives, details move across, a follow-up gets scheduled.
With AI, your team can bring in context, adjust the request and decide what to do with the result. That takes practice and judgement.
We use AI to help with routine work. Our team makes the decisions.
A small team.
Much more room
to deliver.
78%+less time on admin
Our team’s own estimates.
A clear request helps. The right details can help AI make a useful start, while your team decides what to share and what to check.
An instruction alone may leave out important details. AI can fill the gaps with guesses, so your team still needs to check the answer.
Where your tools and permissions allow, approved information can give AI useful background. You’ll learn what to share, what to leave out and how to check its answer.
AI tools will keep changing. What lasts is knowing which tasks they might help with, what they need and when a person should step in. We spend a lot of the session here, on your team’s own work.
Many businesses are still finding their feet with AI. We start with the work your team already knows, and build confidence from there.
UK employers who use or plan to use AI · 2024
373 employers surveyed
We help your team practise a whole task using familiar tools, so they can make their own decisions when they’re back at their desks.
Explore tools such as Claude, ChatGPT, Google, Grok or Meta. We help you think about what suits your team’s work and what your organisation allows.
Explore how approved documents and other tools can give AI the details it needs. What you can connect depends on the tools, your plan and your organisation’s permissions.
Learn how to brief an agent, a tool that can carry out steps towards a task. Set boundaries, decide where it needs your approval and practise changing direction when the work changes.
Check the result against the source, spot missing information and make the final call. Leave with a way to approach the next task, as well as the one you tried in the room.
We agree the focus around your team’s experience. You don’t need to cover everything in one session.

We want people to spend less time copying information and more time using their experience to help customers and solve problems. That’s why we teach AI through the work they already do.
We use AI in our own work and build with it. We bring that experience into the room, including the bits that need a second attempt. You can ask the obvious questions. We’ll work through them with you.
Meet the teamJoin us in person to try AI on the work you know. Prices shown are per person.
To see upcoming dates, enable JavaScript or Get in touch.
New dates will appear here. For a session with your team, get in touch and tell us what you’d like to learn.
Get in touch