Sales & quotes
Keep customer information and freight quotes together, from the first enquiry.
Freight runs on people.
We’re building Multideck to give freight teams more room to look after customers and solve problems, by connecting the work around each shipment.
BUILT FOR FREIGHT FORWARDERS
Freight software that brings quotes, bookings, documents and conversations closer together.
Visit multideck.co.uk
A product by DatabrainGood freight work
is people work.
A freight team’s value lies in its knowledge of customers, the calls it makes and the problems it solves. Hunting for messages and copying shipment details leaves less room for that work.
We believe software should help teams see the whole job, so there’s more room for customers and the decisions that need a person.
The job stays connected.
Your team stays in charge.
Follow the work,
not the paperwork.
Scroll through a freight job, or choose a step to see how it comes together.
01 / 04 · ENQUIRY
Start with the customer’s request.
The details of a customer’s enquiry give your team a starting point for the quote and the work that follows.
CUSTOMER ENQUIRY
- Customer details
- Route and cargo
- What the customer needs
02 / 04 · QUOTE
Bring the quote together.
Customer requirements and charges sit with the quote. When it is accepted, it can become the starting point for a booking.
FREIGHT QUOTE
- Customer requirements
- Charges and rates
- Ready for review
03 / 04 · BOOKING
Keep the job moving.
The booking brings shipment details, documents and milestones together as the operations team works on the job.
SHIPMENT BOOKING
- Shipment details
- Documents
- Milestones
04 / 04 · UPDATES
Give your team the context to respond.
Customer messages and shipment information sit closer to the work, helping your team find the details for the next conversation.
CUSTOMER UPDATE
- Shipment information
- Related messages
- Human review
Illustrative journey, not a live shipment. Your team stays in control.
Less searching.
More getting on with it.
Sales, operations and customer conversations all have a part to play. Multideck is designed to bring the work around a shipment into one place.
Bookings & jobs
Turn an accepted quote into a job your operations team can work from.
Documents & customs
Keep shipment paperwork close to the job and prepare the information your team needs.
Inbox & updates
Bring customer conversations and shipment information closer to the work.
Every freight team
works differently.
If you’re considering Multideck, start with the way your team works today. We can talk through what needs to stay, what needs to connect and where the work could be simpler.
More ideas
taking shape.
A little look at what’s coming from Databrain.
COMING SOON
Multideck Suite
More from Multideck. We’ll share the details when it’s ready.
COMING SOON
e-Advent
Digital advent calendars to share with your audience.