CASE STUDY
Developing Multideck Freight Software
DataBrain is developing Multideck to connect freight quotes, bookings, paperwork and customer updates in one workspace. Beta is projected for Q1 2027.
CASE STUDY
Developing Multideck Freight Software
DataBrain is developing Multideck to connect freight quotes, bookings, paperwork and customer updates in one workspace. Beta is projected for Q1 2027.
CASE STUDY
Developing Multideck Freight Software
DataBrain is developing Multideck to connect freight quotes, bookings, paperwork and customer updates in one workspace. Beta is projected for Q1 2027.
THE BRIEF
One shipment. Too many places to find the story.
One shipment. Too many places to find the story.
One shipment. Too many places to find the story.
Freight-forwarding teams work across inboxes, spreadsheets and paperwork. The same job details are entered again at each handover, while staff search for the latest update or check which document is right. DataBrain is developing Multideck around this operational problem: keeping the commercial context, documents and movement attached to the same shipment record. Product visuals may differ while Multideck is in development.
Freight-forwarding teams work across inboxes, spreadsheets and paperwork. The same job details are entered again at each handover, while staff search for the latest update or check which document is right. DataBrain is developing Multideck around this operational problem: keeping the commercial context, documents and movement attached to the same shipment record. Product visuals may differ while Multideck is in development.
Freight-forwarding teams work across inboxes, spreadsheets and paperwork. The same job details are entered again at each handover, while staff search for the latest update or check which document is right. DataBrain is developing Multideck around this operational problem: keeping the commercial context, documents and movement attached to the same shipment record. Product visuals may differ while Multideck is in development.
Client
Multideck
Industry
Freight Software
Focus
Connected freight workflows
Connected freight workflows
Connected freight workflows
Year
In development
THE PRODUCT IN DEVELOPMENT
THE PRODUCT IN DEVELOPMENT
Connect the job from first enquiry to customer update.
Connect the job from first enquiry to customer update.
Connect the job from first enquiry to customer update.
The development product brings freight workflows together around one shipment record. Demonstrations show freight quoting, a sales pipeline, document values extracted for review, an inbox and Dexter assistance. We are continuing to develop the connected flow ahead of beta, with human review built into document and customer communication workflows.
The development product brings freight workflows together around one shipment record. Demonstrations show freight quoting, a sales pipeline, document values extracted for review, an inbox and Dexter assistance. We are continuing to develop the connected flow ahead of beta, with human review built into document and customer communication workflows.
The development product brings freight workflows together around one shipment record. Demonstrations show freight quoting, a sales pipeline, document values extracted for review, an inbox and Dexter assistance. We are continuing to develop the connected flow ahead of beta, with human review built into document and customer communication workflows.
01
Enquiry to booking: carry quote details, parties, charges, equipment, references and customer promises into the operational job.
Enquiry to booking: carry quote details, parties, charges, equipment, references and customer promises into the operational job.
Enquiry to booking: carry quote details, parties, charges, equipment, references and customer promises into the operational job.
02
Documents to customs: attach paperwork to the job, extract useful values and review differences before updating the record.
Documents to customs: attach paperwork to the job, extract useful values and review differences before updating the record.
Documents to customs: attach paperwork to the job, extract useful values and review differences before updating the record.
03
Tracking to communication: bring movement changes into context and prepare customer updates for an operator to review.
Tracking to communication: bring movement changes into context and prepare customer updates for an operator to review.
Tracking to communication: bring movement changes into context and prepare customer updates for an operator to review.
04
Dexter: help the team find shipment information, check sources and prepare the next action with human review.
Dexter: help the team find shipment information, check sources and prepare the next action with human review.
Dexter: help the team find shipment information, check sources and prepare the next action with human review.
A connected platform taking shape, with beta ahead.
A connected platform taking shape, with beta ahead.
A connected platform taking shape, with beta ahead.
We are on track to launch our beta in Q1 2027. This is a projection, and Multideck remains in active development. The next stage is to develop the product with feedback from freight-forwarding teams. Product visuals may differ while Multideck is in development.
We are on track to launch our beta in Q1 2027. This is a projection, and Multideck remains in active development. The next stage is to develop the product with feedback from freight-forwarding teams. Product visuals may differ while Multideck is in development.
We are on track to launch our beta in Q1 2027. This is a projection, and Multideck remains in active development. The next stage is to develop the product with feedback from freight-forwarding teams. Product visuals may differ while Multideck is in development.
Shown today
Shown today
Shown today
The development product demonstrates quoting, pipeline management, document review, inbox workflows and Dexter assistance. These workflows are being refined for beta.
The development product demonstrates quoting, pipeline management, document review, inbox workflows and Dexter assistance. These workflows are being refined for beta.
The development product demonstrates quoting, pipeline management, document review, inbox workflows and Dexter assistance. These workflows are being refined for beta.
In development
In development
In development
The connected platform continues to develop towards beta, with freight-team feedback intended to shape the product.
The connected platform continues to develop towards beta, with freight-team feedback intended to shape the product.
The connected platform continues to develop towards beta, with freight-team feedback intended to shape the product.
Intended benefits
Intended benefits
Intended benefits
Less repeat entry, clearer handovers and earlier visibility of exceptions are intended benefits. These goals will need to be tested with freight teams during beta.
Less repeat entry, clearer handovers and earlier visibility of exceptions are intended benefits. These goals will need to be tested with freight teams during beta.
Less repeat entry, clearer handovers and earlier visibility of exceptions are intended benefits. These goals will need to be tested with freight teams during beta.
