CASE STUDY
Jenkar Shipping × DataBrain AI Partnership
We work alongside Jenkar’s team on a monthly retainer, connecting quoting, documentation and reporting to reduce manual work as the operation evolves.
CASE STUDY
Jenkar Shipping × DataBrain AI Partnership
We work alongside Jenkar’s team on a monthly retainer, connecting quoting, documentation and reporting to reduce manual work as the operation evolves.
CASE STUDY
Jenkar Shipping × DataBrain AI Partnership
We work alongside Jenkar’s team on a monthly retainer, connecting quoting, documentation and reporting to reduce manual work as the operation evolves.
THE BRIEF
A close working relationship, built around the team.
A close working relationship, built around the team.
A close working relationship, built around the team.
We work with Jenkar’s team on a monthly retainer, improving the day-to-day processes behind their freight operation. The work began with a close look at how the team managed sea, air and road freight across spreadsheets, inboxes and hand-built reports. Enquiries meant repeated data entry, missing-information requests and manual checks, while management lacked a reliable view of live workload.
We work with Jenkar’s team on a monthly retainer, improving the day-to-day processes behind their freight operation. The work began with a close look at how the team managed sea, air and road freight across spreadsheets, inboxes and hand-built reports. Enquiries meant repeated data entry, missing-information requests and manual checks, while management lacked a reliable view of live workload.
We work with Jenkar’s team on a monthly retainer, improving the day-to-day processes behind their freight operation. The work began with a close look at how the team managed sea, air and road freight across spreadsheets, inboxes and hand-built reports. Enquiries meant repeated data entry, missing-information requests and manual checks, while management lacked a reliable view of live workload.
Client
Jenkar
Industry
Freight & Logistics
Focus
Ongoing operational improvement
Ongoing operational improvement
Ongoing operational improvement
Year
Not stated
THE IMPLEMENTATION
THE IMPLEMENTATION
Three connected workflows, built around the existing team.
Three connected workflows, built around the existing team.
Three connected workflows, built around the existing team.
We followed real jobs from enquiry through quoting, customs documentation and reporting. A one-day on-site audit produced a process map, prioritised opportunities and a costed roadmap. Delivery then progressed through a controlled 90-day rollout, tested with the people doing the work around live customer commitments.
We followed real jobs from enquiry through quoting, customs documentation and reporting. A one-day on-site audit produced a process map, prioritised opportunities and a costed roadmap. Delivery then progressed through a controlled 90-day rollout, tested with the people doing the work around live customer commitments.
We followed real jobs from enquiry through quoting, customs documentation and reporting. A one-day on-site audit produced a process map, prioritised opportunities and a costed roadmap. Delivery then progressed through a controlled 90-day rollout, tested with the people doing the work around live customer commitments.
01
Freight quoting structured enquiry details, identified missing information and prepared quotes for the team to review.
Freight quoting structured enquiry details, identified missing information and prepared quotes for the team to review.
Freight quoting structured enquiry details, identified missing information and prepared quotes for the team to review.
02
Customs documentation reused validated shipment data, reducing duplicate entry while retaining operational approval.
Customs documentation reused validated shipment data, reducing duplicate entry while retaining operational approval.
Customs documentation reused validated shipment data, reducing duplicate entry while retaining operational approval.
03
Internal reporting consolidated live status, showing what was moving and what needed attention.
Internal reporting consolidated live status, showing what was moving and what needed attention.
Internal reporting consolidated live status, showing what was moving and what needed attention.
04
Approval steps, exception routes, audit trails and focused training kept commercial judgement and unusual shipments with the right people.
Approval steps, exception routes, audit trails and focused training kept commercial judgement and unusual shipments with the right people.
Approval steps, exception routes, audit trails and focused training kept commercial judgement and unusual shipments with the right people.
Quicker answers. Clearer visibility. More capacity.
Quicker answers. Clearer visibility. More capacity.
Quicker answers. Clearer visibility. More capacity.
Quote turnaround fell from days to minutes. Removing repeat work across quoting, documentation and reporting helped the existing team handle more volume without new hires. Structured data reduced rework and management gained a more reliable view of live activity.
Quote turnaround fell from days to minutes. Removing repeat work across quoting, documentation and reporting helped the existing team handle more volume without new hires. Structured data reduced rework and management gained a more reliable view of live activity.
Quote turnaround fell from days to minutes. Removing repeat work across quoting, documentation and reporting helped the existing team handle more volume without new hires. Structured data reduced rework and management gained a more reliable view of live activity.
£16,500 per month
£16,500 per month
£16,500 per month
Jenkar calculated £16,500 in monthly cost removed from the operation.
Jenkar calculated £16,500 in monthly cost removed from the operation.
Jenkar calculated £16,500 in monthly cost removed from the operation.
Days to minutes
Days to minutes
Days to minutes
Quote turnaround improved, with clearer visibility across every load and faster responses for clients.
Quote turnaround improved, with clearer visibility across every load and faster responses for clients.
Quote turnaround improved, with clearer visibility across every load and faster responses for clients.
Capacity without new hires
Capacity without new hires
Capacity without new hires
The existing team could handle more volume as repetitive quoting, document preparation and reporting work was removed.
The existing team could handle more volume as repetitive quoting, document preparation and reporting work was removed.
The existing team could handle more volume as repetitive quoting, document preparation and reporting work was removed.
CLIENT PERSPECTIVE
“What previously required multiple touchpoints and days of back and forth now happens in minutes with full visibility. It has strengthened both our margins and our client experience significantly.”
“What previously required multiple touchpoints and days of back and forth now happens in minutes with full visibility. It has strengthened both our margins and our client experience significantly.”
“What previously required multiple touchpoints and days of back and forth now happens in minutes with full visibility. It has strengthened both our margins and our client experience significantly.”
Andrew Etherington
Andrew Etherington
Operations Director, Jenkar
Operations Director, Jenkar